Start with an online doctor or specialist, then continue with prescriptions, tests, home healthcare, and follow-up — all connected in one place.
MyDoctor24 brings the important parts of your healthcare journey together. Begin with professional advice, understand the next step, and return to the same connected record when you need tests, medication support, home care, or a follow-up consultation.
Each pathway below explains what the service is for, what can follow, and where to begin.
Begin with an online doctor or choose the specialist that fits your concern.
Speak privately with a verified doctor by secure video or voice for general health concerns, new symptoms, and ongoing care.
Find the right specialist, compare professional information and fees, and book a convenient appointment online.
Move from professional advice to the prescription or laboratory test your clinician recommends.
Receive a prescription when clinically appropriate, then continue securely to verified pharmacy support.
Arrange recommended tests, choose an available laboratory, and reconnect results to your ongoing care.
Arrange suitable support at home and return for follow-up without beginning the journey again.
Book qualified professionals for suitable nursing, physiotherapy, elder-care, and recovery support at home.
Return to the same doctor or specialist, review progress, and keep questions and next steps from getting lost.
Online care is often the simplest place to begin. When a physical examination is needed, you can also choose an available clinic appointment.
Face-to-face care from your phone, tablet, or computer.
Speak privately by phone when video is not convenient.
Book an in-person visit when a physical examination is needed.
Start with a doctor, specialist, laboratory test, or home-care service.
See provider information, available times, consultation type, and fees first.
Attend your appointment and keep prescriptions, results, referrals, and follow-up connected.
Clear information helps you choose care with confidence.
Patient support can help you understand the available options. Clinical advice is provided only by qualified healthcare professionals.
Contact patient supportIf you are unsure, begin with an online general-practice consultation. The doctor can assess your concern and recommend the appropriate next step or specialist.
Yes. Available doctors can provide secure video or voice consultations. A clinician may still recommend an in-person examination when it is medically necessary.
No. A prescription is issued only when the consulting clinician decides it is clinically appropriate and safe.
Yes. Results can form part of your connected care journey so the appropriate clinician can discuss findings and next steps with you.
No. For life-threatening symptoms or a medical emergency, contact your local emergency service or go to the nearest emergency department immediately.
Find an available doctor, compare your options, and book with confidence.
